Aged Care and Disability Services Regional Coordinator

Position Overview

The Regional Coordinator – Aged Care and Disability Services is a leadership role supporting the effective delivery, coordination, and continuous improvement of aged care and disability programs across the Groote Archipelago. As the second-in-command (2IC) to the Operational & Quality Service Manager, the position provides operational oversight, staff supervision, and on-the-ground support across both Umbakumba and Angurugu sites. The role includes relieving in key positions when required and managing a range of NDIS functions, including invoicing, drawdowns, and plan coordination.

Position Description 

Title: Aged Care and Disability Service Regional Coordinator


Classification: $99,086.19 - $105,120.61 p.a.

Employment Type: Full Time

Reports To: Aged Care and Disability Operational & Quality Service Manager 

Location: Groote Eylandt

Closing Date: Until Filled

Key Responsibilities

  1. Provide day-to-day leadership and oversight of ACDS programs across Groote, supporting site-based Coordinators and ensuring consistent, high-quality service delivery.

  2. Act as the delegate for the Manager – Aged Care and Disability Services during periods of leave or absence.

  3. Deliver hands-on operational support, including direct service coverage, during staff shortages or emergencies.

  4. Support recruitment, onboarding, training, and supervision of ACDS staff in collaboration with local Coordinators.

  5. Ensure both sites meet compliance requirements under Aged Care Quality Standards, NDIS Practice Standards, and GARC policies.

  6. Assist with coordination and delivery of client care plans and reviews, ensuring a person-centred and culturally appropriate approach.

  7. Lead internal audits, incident follow-ups, and contribute to continuous improvement planning.

  8. Manage NDIS-specific administrative responsibilities, including participant invoicing, plan budget monitoring, drawdowns, and plan reviews as needed.

  9. Liaise with external stakeholders including NDIA, My Aged Care, allied health professionals, and local agencies to facilitate smooth service integration.

  10. Maintain accurate documentation and ensure reporting requirements are met for both aged care and NDIS programs.

  11. Support funding submissions, program evaluations, and quality reporting processes.

  12. Promote a culture of safety, teamwork, accountability, and cultural responsiveness.

  13. Travel between sites regularly to support local teams, troubleshoot challenges, and maintain a visible leadership presence.

  14. Perform other duties as directed by the Manager – Aged Care and Disability Services.


Key Selection Criteria


Qualifications and Experience

  • Minimum Certificate III in Individual Support (Aged and/or Disability), with preference for higher qualifications in Community Services, Leadership, or Management.
  • Proven experience in aged care, disability, or related community services leadership roles.
  • Demonstrated experience with NDIS processes including invoicing, plan monitoring, drawdowns, and reviews.
  • Strong experience in staff supervision, program coordination, and operational oversight.
  • Current NT manual C Class Driver’s Licence.
  • NDIS Worker Screening Check, or ability to obtain and maintain.

Knowledge and Skills

  • Comprehensive understanding of Aged Care and NDIS legislation, service standards, and compliance requirements.
  • High-level problem-solving, communication, and leadership skills.
  • Strong organisational and time management capabilities across multi-site operations.
  • Proficiency in Microsoft Office Suite and client management platforms.
  • Ability to maintain professionalism, cultural sensitivity, and confidentiality in all interactions.

Commitment to Community Outcomes

  • Strong commitment to delivering quality outcomes for clients and staff across the Groote Archipelago.
  • Demonstrated cultural competency and experience working respectfully in remote Aboriginal communities.
  • Willingness to travel regularly between sites and participate in community events or out-of-hours work when required.

Desirable Selection Criteria

  • Qualifications in NDIS Coordination, Case Management, or similar.
  • First Aid and CPR certification, or willingness to obtain.
  • Previous experience working in remote or cross-cultural community service settings.
  • Knowledge of local government structures and funding frameworks.

Conditions of Employment

  • The role may require travel within the region and occasional out-of-hours work for community events or consultations.

Groote Archipelago Regional Council is an equal opportunity employer. We encourage applications from all qualified individuals, including Aboriginal and Torres Strait Islander peoples.


Application Process

Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience relevant to the position. Applications should be sent to Dominika.chmara@groote.nt.gov.au and HR@groote.nt.gov.au

Note: Applications must address the Key Responsibilities and Selection Criteria to be considered.