Regional Council and Community Services Manager

Key Responsibilities

1. Service Management

• Develop, implement, and monitor service delivery plans for various programs, including waste management, infrastructure maintenance, community development, and public health.
• Ensure that services are delivered efficiently, effectively, and in alignment with council policies and community needs.
  

2. Strategic Planning

• Develop and implement project plans and provide strategic analysis on actions required to ensure business processes are effective and efficient.
• Support the delivery of Council’s strategic vision for sustainable development and community liveability.
  

3. Team Leadership

• Lead, mentor, and support a team of service officers and staff, fostering a positive, collaborative and inclusive work environment and encouraging professional development.
• Conduct performance reviews and plan ongoing training to staff to enhance service delivery capabilities.
  

4. Financial Oversight and Reporting

• Prepare and manage budgets for service areas, ensuring financial resources are allocated efficiently and effectively.
• Ensure compliance with council policies and funding requirements.
  

5. Stakeholder Engagement

• Facilitate active links and partnerships with community members, local organisations, and government agencies, to support organisational excellence and outcomes.
• Collaborate with department heads to ensure accurate reporting of employee hours, overtime, and leave taken.
• Support a collaborative culture with internal and external stakeholders and motivate team members by developing a dynamic working environment that promotes innovation.
  

6. Compliance and Quality Assurance

• Ensure compliance with relevant legislation, regulations, and council policies related to service delivery.
• Implement quality assurance processes to evaluate service effectiveness and customer satisfaction.
  

7. WHS & Other Duties

• Maintain a safe working environment and ensure Work Health & Safety regulations are adhered to including the responsibility of emergency management.
• Other duties as directed by Council.
  

Key Selection Criteria

Qualifications and Experience

• A degree in public administration, business management, or a related field is preferred.
• Significant experience in a management role within local government, community services, or a related sector.
• Strong knowledge of service delivery models and best practices in local government.
• Demonstrated ability to lead, motivate, and develop teams
  

Knowledge and Skills

• High-level interpersonal and communication skills, with the ability to engage a wide range of staff and stakeholders effectively.
• Proven ability to undertake multiple tasks simultaneously and effectively manage workloads to meet critical timeframes.
  

Commitment to Community Outcomes

• A strong commitment to achieving meaningful outcomes for the Groote Archipelago Regional Council residents.
• Understanding of and respect for Aboriginal cultures and communities, with the ability to work collaboratively in a culturally sensitive manner.
  

Personal Attributes

• A proactive and strategic thinker with a strong focus on community service.
• Ability to work collaboratively with diverse stakeholders and build consensus.
• High level of integrity, professionalism, and commitment to ethical practices
  

Conditions of Employment

• The role may require travel and overnight stays within the Groote Archipelago Region and occasional work outside standard hours to meet operational needs.
• Employment is subject to a satisfactory Working with Children Check, National Police Clearance, and other pre-employment screening as required.
  

This position offers a unique opportunity to play a pivotal role in contributing to the transition and the successful establishment of GARC as a Local Regional Council focused on the delivery of improved services and outcomes for its residents.

The Groote Archipelago Regional Council is a Committed Equal Employment Opportunity (EEO) employer.

Application Process

Interested candidates are invited to submit their resume and a cover letter addressing the key responsibilities and qualifications, skills outlined in this position description or direct any enquiries to the Director of Council and Community Services at the Groote Archipelago Regional Council via email to wesley.vanzanden@groote.nt.gov.au