Council and Community Services Manager

Key Responsibilities

1. Leadership

• Supervise, lead, and support Parks and Gardens Teams and operational staff across the community, ensuring effective and efficient delivery of the services that meet community needs and regulatory standards.
• Develop staff rosters and daily work activities to ensure effective service delivery.
• Promote a positive team culture that values collaboration, communication, and high performance.
• Contribute to the development of the Council’s Regional Plan and other strategic documents through community-based strategies and initiatives.

2. Operational Management

• Develop, implement, and maintain a comprehensive works program for the parks and garden team, ensuring high-quality outcomes.
• Ensure all public spaces are clean, tidy, and well-presented, including lawns, gardens, and communal areas.
• Oversee the waste and environment services in community, including supervision of functions related to waste management and environment services; oversee landfill operations; recycling initiatives, and ensure compliance with environment regulations and best practice
• Manage and monitor parks and garden service delivery including waste management, infrastructure and road maintenance (e.g., fences, buildings, roads, verges etc), public area maintenance, and weed and litter management in accordance with relevant Council requirements.

3. Community Engagement:

• Plan and coordinate community and civic events in a collaborative and consistent manner.
• Act as the key liaison between the community, Council departments, and external agencies to address local issues and enhance service delivery.
• Facilitate effective communication with internal stakeholders and community members to support transparent and inclusive decision-making

4. Collaboration and Relationship Building:

• Foster positive relationships with community members, local organisations, and stakeholders to enhance community participation/excellent customer service experience.
• Collaborate with other Council departments to ensure cohesive service delivery and community development initiatives.

5. Monitoring and Reporting:

• Assist in the collection and analysis of community feedback to inform decision-making and program improvements.
• Maintain confidentiality and privacy regarding Council and community information.

6. Other

• Comply with all Workplace Health and Safety Policies and Procedures
• The duties listed are not exhaustive and may be varied from time to time as dictated by the changing needs of the Groote Archipelago Regional Council. Other duties will be expected to be undertaken as reasonably directed by the reporting manager
• You will be required to perform your duties in Milyakburra or elsewhere within the Groote Archipelago Regional Council authority area as reasonably directed.
  

Key Selection Criteria

Qualifications and Experience

• Diploma level qualifications, and/or trade qualifications and/or substantial experience in effective local service delivery or operations in a related field.
• Practical experience in administration, within Local Government or service delivery.
• Excellent organisational, communication, and interpersonal skills.
• Strong attention to detail and ability to manage multiple tasks effectively.
  

Knowledge and Skills

• High-level interpersonal and communication skills, with the ability to engage a wide range of staff and stakeholders effectively.
• Proficient in Microsoft Office (Word, Excel, Outlook) skills and/or training.
  

Commitment to Community Outcomes

• A strong commitment to achieving meaningful outcomes for the Groote Archipelago Regional Council residents.
• Understanding of and respect for Aboriginal cultures and communities, with the ability to work collaboratively in a culturally sensitive manner.
  

Conditions of Employment

• This position is located on the community of Milyakburra. As the position holder you will be required to live and work in the community of Milyakburra.
• The role may require travel and overnight stays within the Groote Archipelago Region and occasional work outside standard hours to meet operational needs.
• Employment is subject to a satisfactory Working with Children Check, National Police Clearance, and other pre-employment screening as required.
• Current Northern Territory “C” Class Drivers Licence with manual driving capacity.
  

Groote Archipelago Regional Council is an equal opportunity employer. We encourage applications from all qualified individuals, including Aboriginal and Torres Strait Islander peoples.

For further information about the position please contact Wesley van Zanden, Director Council and Community Services, on 0428290767 or via email to wesley.vanzanden@groote.nt.gov.au

Application Process: 

Interested candidates are invited to submit their resume and cover letter for this position via email to recruitment@groote.nt.gov.au. To be considered for the position, the cover letter must include responses to the Key Responsibilities and Selection criteria as outlined in the position description.